Frequently askwed questions

Our FAQ

There are always questions that come up once in a while. Here we have collected a few of the most asked ones to answer them directly. If you don’t find your question here directly, you can always write us a mail trough as well!


You can find the following:


General questions

What is the goal of the DoKomi?

The goal of DoKomi is to provide a platform for fans of japanese culture (which a special focus on the topics anime/manga/cosplay/fasion and music). Thus, communication shall be promoted to enrich the very interesting and diverse youth culture.

This way, we want to support the creative and productive potential of this group and give the opportunity to futher fan projects to present themselves and get in touch with each other. These are the possibilities and the sense we see in such a convention.

Thereby we always try to focus on innovation and to improve ourselves year over year – so you won't ever get bored. :3

What is the DoKomi?

The DoKomi is a meeting point for fans of anime, manga, japanese music and fashion. As a fair, the DoKomi provides a big and interactive program for the visitors. You can find a more detailed description in the section What is the DoKomi.

When does the DoKomi take place?

The next DoKomi takes place on 19rd and 20th of May 2018. See here for further information about our opening hours.

How do I get to the DoKomi?

You can find information about arrival in Time and Place.

Do I have to wear a cosplay?

A lot of visitors come wearing cosplays, however, this is not required of course!

I’m under the age of 16, may I visit the DoKomi all alone?

Yes! The DoKomi is a suitable convention for younger people, that’s why age doesn’t matter. But if you plan to stay longer than 10 PM, e.g. for the Cosplayball or the J-Disco, you’ll probably need a 18+ buddy to make sure you’re alright and safe. For more Information’s check out our age restrictions.

What is the meaning of "DoKomi"?

The term "DoKomi" is an abbreviation of "Doitsu Komikku Maketto". Translated it means "German Comic Markt" it is based as a homage to the "Comiket" - the largest anime and manga Convention in Japan.

Why did the DoKomi move location in 2017?

There is currently a large construction at the area from the trade fair South. In 2019, we will be back at the trade fair South and Congress Center South.

Questions at the Event

Will a wardrobe or locker room be available?

Of course we offer locker rooms (one for each gender), as well as a wardrobe. This way you have the opportunity to leave your bags and luggage in save hands and dress up for different occasions (e.g. for Ball or Disco). The locker rooms are for free, but since the wardrobe is managed by the trade fair, you’ll have to pay a small fee.

When does the last tram head for Düsseldorf mainstation?

The trains go all night long in 30 minutes intervals. For more details watch the timetable.

Is the convention-terrain be barrier free?

Most of the terrain is at ground level, therefore a visit with a wheelchair is also possible. If you have any further question based on the convention, don’t hesitate to ask our staff!

I’ve got questions regarding the cosplayball’s dresscode.

Please have a look at the FAQ at the Cosplayball site. If something’s no clear enough, you can always write a mail to the cosplayball staff members at ball@dokomi.de.

Tickets

Where can I get tickets?

You can buy tickets online on this website!

How do I get my tickets?

If you purchase your ticket online, you can choose to get tickets by mail or e-ticket. The e-tickets can be printed directly, the physical tickets will be sent to you directly. The barcode on the sheet or backside of the ticket allows you to enter DoKomi.

What if my tickets don’t arrive in time?

If you chose the shipment by mail and the mailman slips right in front of your door, don’t worry!

As long as the ticket is paid you are safe in our system. You can simply receive your tickets at the box office information point. The old ticket barcode will be made invalid, so you are also protected agains ticket theft.

When do I receive my thank you goodies, which I unlocked when purchasing tickets?

The goodies will be sent 2 weeks in advance before the convention starts. They will be shipped separately from your tickets!

Why do we ask for your age during the ticket order?

As event organiser we have to follow the German law of Youth Protection Act. There is a age and residence restriction at night. So please keep in mind that we have to check your ID card, especially during the evening events.

Will there be disadvantages, when I put the ruler in negative numbers?

Nope! We understand totally if you are on a short budget! This is a part of our social components in our ticket system. But please keep in mind, that every point helps us improving the DoKomi further!

What does the VIP-pass include?

Owners of a VIP -Pass will receive the following benefits:

  • All Access to our Cosplayball and J-Disco (please keep the dresscode in mind nevertheless!)

  • VIP-Pass conditions for the Lucky Chocolaté Maid Café: At the waiting line for the maid cafe entry bon (at the information desk) you will recieve entry bons for you and two friends.

    If you show your VIP-Pass inside the "Lucky Chocolate Maid Café", you will recieve furthermore a master menu worth 10,-€, which includes drinks, cake, as well as a polaroid foto with your favourite maid!

  • early entry (9.30am) trough a reserved line for VIP only (and two person accompying the ticket holder)

  • preferred entry in labeled(!) activities and waiting lines such as autograph sessions, workshops, stage programm and similar! (for the ticket owner and at maximum one person accompying him or her) Please have a look, which programms are labeled accordingly. :)

  • The VIP-tickets are limited!

What kind of goodies are included with the shipping option by mail?

It’s a secret :3

The tickets for X (Ball, day passes, Disco, or similar) are sold out, according to the website? Have you really no more?

Unfortunately the information on the website are up to date: We don’t have any tickets left. But the good news ist, that many tickets change their owners. On Animexx, Facebook, Twitter and other platforms people often sell their tickets if they can not go to DoKomi further. Give it a try on these pages (but do not let yourself be cheated! Prices of tickets are least known!!)

Can you reserve tickets at the box office?

Unfortunately, we can not. The risk that something goes down in the hustle and bustle at the Con is just too big. We strongly recommend you to order tickets in advance.

Unfortunately, I can no longer go to DoKomi. ;_; Can I just return the ticket?

Unfortunately, thats not possible. For this, however, the tickets can be forwarded to another person. Please look for a point further!

I can't come to DoKomi anymore ;_;! Can I give my ticket to my friend?

Yes, we offer this possibility in the time before DoKomi. :3 And this is how it works:

  • Visit yourr ticket support center - the link to it can be found in your order/payment confirmation email.
  • Choose the ticket and change the name
  • Send yourself a payment confirmation
  • The ticketname is now changed :3

How do you work our the pricing for DoKomi?

DoKomi always tries to keep the ticket prices as low as possible. Because we want to enable youths out of all social classes to participate at the DoKomi. We do not want to exclude someone because of his or her finacial opportunities.

Additional we try to support you in matters of journey and lodging, to make it more affordable. (E.g. lift, bus travel and affordable overnight accommodations.) Perhaps you can safe money by this way that you can invest in cosplays or our local dealers. :3


Crowdfunding

Pay what you want - our ticket system:

As the first Japan-convention in Europe we offer the possibility to actively influence the development of DoKomi. You can decide yourself, what you would like to pay for your tickets. Get more information about how it works and why we chose to do this here:

Why crowdfunding?

Everyone knows the DoKomi tries to keep the ticket prices as low as possible. We want to enable visitors of all kind to participate - no matter what their financial background looks like.

But that also means we have very tight budgets for our program, as well as inviting japanese bands, showacts or other more expensive things. With our new system we are able to keep the prices low for the visitors with tight wallets, but at the same time we can collect reccources for an improved programm - if you want to! It's a ticket system with crowdfunding component.

How does it work?

You decide the ticket price and what participating in DoKomi is worth to you. We calculated a minimum price, with which we can hold DoKomi the way it has been over the last years at the congress center Düsseldorf. But if you wish to see more japanese guests, more decoration, an even better programm etc. you can choose a higher price to support us with enabling this. So you can influence directly what kind of programm we can show you. And the best part is: You get rewarded for your support! Whenever you cross a certain sum of support you automatically unlock "thank you" gifts. Thank you gifts (goodies) are little or bigger gifts like keychains or t-shirts. Each year we preasent new goodies. You can pick them up at DoKomi itself.

Just move the ruler on the price that you would like to pay. You always see how much you donate to your DoKomi support as well as which gifts you unlocked.

You can also see at all times which goodies you recive with the currently choosen price.

LAN-Party

Infos about the LAN Party at DoKomi 2018

Due to very few LAN registrations we are unfortunately not able to execute the LAN Party at DoKomi 2018. As there are big cosntruction sites on the tradefair area, we also don't have the option to move the LAN party to a smaller area which would be fit for the number of participants. We checked all avaiable options, unfortunately without a satisfiying solution. We are afraid to bring these sad news after so much work and effort. In our opinion it would have been a great addition to our event.

What does that mean for the Gaming Festival?

The Gaming Festival however, will mostly not be affected by this. We might adjust the times a little, but everything else (the e-sport tournaments, exhbitors, gaming areas etc.) will stay the same.

Will the be no LAN partys at future DoKomis anymore due to that?

Whether or not we will try another LAN party for 2019 will be decided after DoKomi 2018. This also depends mostly on the possibilities in our location next year, but in general we still think of this as a very fitting extension of our convention. If we do so, we would plan it for a range between 100 - 200 participants only though.

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